Routine Work Order Requests
To submit a work order request for routine maintenance call 618-244-6275. When you submit a maintenance request, please give your name, street address including any apt. number, return phone number, and a brief description of the problem.
Emergency Work Order Requests
For emergency maintenance issues during normal business hours, call 618-244-6275. If you reach the voice mail or there is no answer, call 618-214-5141 or 618-315-3888.
For emergency maintenance issues outside normal business hours (nights, weekends, or holidays), call 618-214-5141 or 618-315-3888, we will then notify the on-call maintenance staff. If there is no answer leave a message and your call will be returned as soon as possible. Remember to speak clearly and slowly. Leave your name, street address including any apt. number, return phone number and a brief description of the problem.
Examples of an emergency maintenance issue are lock outs, no heat, no hot water, flooding, burst pipes, or toilet overflow.